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Competence Network Climate Change, Risk Management and Transformation in Forest Ecosystems

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Forest Research Institut Baden-Württemberg (FVA)
Department of forest economics

Wonnhaldestr. 4
D-79100 Freiburg

Tel:  +49 761 4018 231
Fax: +49 761 4018 333


Author(s): Susanne Kaulfuß
Editorial office: FVA, Germany
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Crisis Management Handbook

It is not about predicting the future, but being ready for it. Perikles

Crisis Management Handbook
Photos: FVA

Crisis management – do I need this in my forest? The answer is “Yes”! Enterprises and administrative bodies should adjust to the increase in extreme weather events and climate change and take necessary precautions. A lot can be learnt from the business sector and from experts from the fire service or civil defence. Hurricanes, forest fires, public dissatisfaction or badly injured forestry workers are only some of the examples of crises and catastrophes which require crisis management by a forestry enterprise.

Crisis can be caused by natural events or by human (mis)behaviour (e.g. accidents, fraud). These crises disrupt business operations, but also damage a business’s reputation and even lead to a loss of trust by citizens, customers and employees.

To date, actively preparing for crisis management has only played a role in a few forest administrations and enterprises. Yet, a crisis situation depends exactly on acting quickly and providing information and explanations rapidly. This handbook should support forestry enterprises before and during a crisis situation. Because being well prepared, allows a crisis to be dealt with more easily and more quickly.

Crisis management

Scenario planning – a glimpse into the future Scenario planning – a glimpse into the future

Storms, forest fires, insects or accidents – there are many crisis situations even in forestry. This handbook will help you to prepare for such situations and to cope with them.

21.11.2011 (39)

Crisis communication

Public relations in times of difficulty Public relations in times of difficulty

Crisis communication in the forest? Oh yes! So that the public and staff continue to trust and believe in an organisation after a storm event or accident, a transparent crisis communication is indispensible.

59.6759.6759.6759.6759.67 (33)
Crisis communication 101 Crisis communication 101

Crisis communication is not rocket science. Who goes into a crisis well prepared will come out of it more easily and rapidly. Learn about the principles of crisis communication in this article.

13.12.2011 (31)
Well prepared in a crisis Well prepared in a crisis

Maintaining public relations during a crisis is hard and unfamiliar work because the image of the enterprise is at stake. How does one prepare for such serious situations so that crisis communications run smoothly?

14.12.2011 (52)
From forester to forester – internal communication in a crisis From forester to forester – internal communication in a crisis

It is unpleasant if a forest ranger learns what the forest office strategy will look like after a storm from the newspaper. This happens if management issues information without explaining it to employees. Learn to communicate internally successfully!

52.6752.6752.6752.6752.67 (19)

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