Crisis Management Handbook
It is not about predicting the
future, but being ready for it. Perikles
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Photos: FVA
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Crisis
management – do I need this in my forest? The answer is “Yes”! Enterprises
and administrative bodies should adjust to the increase in extreme weather
events and climate change and take necessary precautions. A lot can be learnt from the business sector
and from experts from the fire service or civil defence. Hurricanes, forest fires, public
dissatisfaction or badly injured forestry workers are only some of the examples
of crises and catastrophes which require crisis management by a forestry
enterprise.
Crisis can be
caused by natural events or by human (mis)behaviour (e.g. accidents,
fraud). These crises disrupt business operations,
but also damage a business’s reputation and even lead to a loss of trust by
citizens, customers and employees.
To date, actively
preparing for crisis management has only played a role in a few forest
administrations and enterprises. Yet, a
crisis situation depends exactly on acting quickly and providing information
and explanations rapidly. This handbook
should support forestry enterprises before and during a crisis situation. Because being well prepared, allows a crisis
to be dealt with more easily and more quickly.
Crisis management
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Scenario planning – a glimpse into the future
Storms, forest fires, insects or accidents – there are many crisis situations even in forestry. This handbook will help you to prepare for such situations and to cope with them.
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21.11.2011
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Crisis communication
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Public relations in times of difficulty
Crisis communication in the forest? Oh yes! So that the public and staff continue to trust and believe in an organisation after a storm event or accident, a transparent crisis communication is indispensible.
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13.12.2011
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Crisis communication 101
Crisis communication is not rocket science. Who goes into a crisis well prepared will come out of it more easily and rapidly. Learn about the principles of crisis communication in this article.
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13.12.2011
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Well prepared in a crisis
Maintaining public relations during a crisis is hard and unfamiliar work because the image of the enterprise is at stake. How does one prepare for such serious situations so that crisis communications run smoothly?
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14.12.2011
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From forester to forester – internal communication in a crisis
It is unpleasant if a forest ranger learns what the forest office strategy will look like after a storm from the newspaper. This happens if management issues information without explaining it to employees. Learn to communicate internally successfully!
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14.12.2011
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